Top 7 POS With Loyalty Program For Omnichannel Experience

Looking to enhance customer retention and elevate your business across all channels? A robust POS system with an integrated loyalty program is the perfect solution for creating a seamless omnichannel experience. Whether you operate online, in-store, or a combination of both, these systems can help you engage customers, boost sales, and build long-term loyalty.

Before diving deeper into the details of each option, here’s a quick summary table of the Top 7 POS with loyalty program to help you get an overview at a glance.

7 Best POS For Loyalty Program

Implementing a robust Point of Sale (POS) system with integrated loyalty program features can significantly enhance customer retention and boost sales. Here are seven top POS systems renowned for their loyalty program capabilities:

Shopify POS

Shopify POS is a versatile solution designed for businesses with both online and offline sales channels. It integrates seamlessly with Shopify’s eCommerce platform, allowing businesses to provide a unified shopping experience, even with a POS loyalty program.

Key Features

Loyalty Program Integration:

• Integrate with third-party loyalty apps like Joy, Smile, Rivo, etc., to create custom rewards programs tailored to your customers.
• Sync customer profiles with purchase history and rewards balances, accessible both online and in-store.
• Personalized marketing campaigns based on customer behavior, driving repeat visits and purchases.
• Offer discount codes, loyalty points, or rewards that can be used across all sales channels.

Omnichannel Capabilities:

• Unified platform to manage online and in-person sales, inventory, and customer data seamlessly.
• Allow customers to purchase online and pick up in-store or return in-store.
• Real-time inventory synchronization to ensure consistent stock levels across all locations.
• Support for multiple staff permissions, making it easy to manage large teams across stores.

Pricing: The Shopify POS Lite is included with all Shopify subscription plans at no additional charge. If you want more advanced features, the Shopify POS Pro plan is priced at $89/month/location.

Loyverse POS

Loyverse POS is a free, cloud-based point-of-sale system that supports small businesses, including cafes, retail stores, and restaurants. Loyverse provides a comprehensive platform for loyalty programs, sales analytics, and customer management.

Key Features

Loyalty Program Integration:

• Allows businesses to set a reward percentage for each purchase, converting points into discounts.
• Customers can view their loyalty points and rewards via digital or printed receipts.
• Centralized management of customer data and loyalty balances across all locations through the back-office dashboard.
• Enables personalized marketing efforts by analyzing customers’ purchase histories and preferences.

Omnichannel Capabilities:

• Integrates sales data from multiple locations into one seamless dashboard, ensuring consistency in reporting and inventory tracking.
• Offers real-time synchronization of inventory across sales channels to avoid discrepancies.
• Mobile and tablet-friendly, allowing businesses to process sales and rewards on the go.
• Supports integration with third-party applications for enhanced eCommerce and marketing capabilities.

Pricing: Loyverse POS is a free point-of-sale system. Add-ons start from $5 per store per month (e.g., advanced inventory and unlimited sales history).

Square POS

Square POS is a leading point-of-sale system used by millions of businesses globally, from small cafes to large retailers. Square POS offers robust features, including customer loyalty programs, marketing tools, and seamless integration across online and offline sales channels. Its ease of use and transparent pricing make it a favorite among small to medium-sized businesses.

Key Features

Loyalty Program Integration:

• Set up and manage custom loyalty programs within minutes directly from the Square Dashboard.
• Offer digital loyalty cards to customers, track their activity, and reward repeat visits or purchases.
• Automated SMS and email campaigns to remind customers about unused rewards or upcoming promotions.
• Detailed customer insights to personalize loyalty offers and promotions.

Omnichannel Capabilities:

• Full integration with Square Online, allowing businesses to manage loyalty rewards across in-store and online purchases seamlessly.
• Centralized customer data accessible from any channel, providing a consistent experience.
• Compatibility with third-party platforms for enhanced functionality in marketing, accounting, and customer management.
• Real-time inventory updates across all sales platforms to ensure efficient management.

Pricing: Square’s POS software is free. However, to run a loyalty program, you’ll need to pay $45/month (with a 30-day free trial).

Lightspeed POS

Lightspeed POS is a versatile point-of-sale system designed for independent retailers and multi-location businesses. It offers a feature-rich platform with powerful tools for loyalty programs, inventory management, and omnichannel operations.

Key Features

Loyalty Program Integration:

• Build customizable customer loyalty programs with points and rewards for purchases.
• Create personalized customer experiences by analyzing shopping behavior and tailoring rewards to specific preferences.
• Tier-based loyalty programs that encourage higher spending and repeat visits.
• Built-in SMS and email marketing tools for sending targeted promotions and updates to loyalty members.

Omnichannel Capabilities:

• Seamless integration of in-store and online sales, providing a unified view of inventory and sales data.
• Real-time synchronization across multiple sales channels to prevent inventory mismatches.
• Advanced reporting and analytics tools to track customer behavior and sales performance across all platforms.
• Supports eCommerce integration to create an online shopping experience that mirrors in-store capabilities.

Pricing: From $89 per month per location.

Toast POS

Toast POS is a restaurant-focused point-of-sale system that serves over 85,000 businesses. It is renowned for its ability to streamline front-of-house and back-of-house operations while delivering exceptional customer engagement tools like loyalty programs and marketing integrations.

Key Features

Loyalty Program Integration:

• Customizable rewards programs that enable restaurants to offer points for purchases, track customer spending, and incentivize repeat visits.
• Personalized guest engagement through targeted offers and rewards based on purchase history.
• Seamless redemption of rewards through the POS system for in-store and online orders.

Omnichannel Capabilities:

• Integrated online ordering and delivery management tools that synchronize with the in-store POS.
• Centralized dashboard for managing orders, tracking sales, and overseeing inventory in real-time across all channels.
• Flexible customer engagement tools that support marketing campaigns via email, SMS, and loyalty rewards.

Pricing: Free plan is available. Paid plans start from $69 per month per terminal.

KORONA POS

KORONA POS is a cloud-based point-of-sale system trusted by businesses in retail, hospitality, and service industries worldwide. It offers extensive functionality for loyalty programs, eCommerce integration, and real-time analytics.

Key Features

Loyalty Program Integration:

• Build customized rewards programs that automatically track customer points and spending.
• Integrate loyalty rewards directly into receipts, allowing customers to view and redeem offers effortlessly.
• Issue digital or physical gift cards that are trackable through the POS system.
• Provide personalized customer experiences by analyzing purchase habits and tailoring rewards to individual preferences.

Omnichannel Capabilities:

• Seamless integration with eCommerce platforms to synchronize online and in-store sales.
• Franchise-level tools for managing multiple locations with consolidated reporting and analytics.
• Advanced inventory management ensures real-time updates across all sales channels, reducing the risk of overselling or inventory mismatches.
• Multi-location management tools allow centralized control of promotions, pricing, and loyalty programs.

Pricing: Start from $59 per month per terminal.

Clover POS

Clover is a comprehensive point-of-sale (POS) system designed to streamline business operations across various industries, including retail, restaurants, and service-based businesses.

Key Features

Loyalty Program Integration:

• Built-in CRM tools for creating and managing loyalty programs.
• Customizable rewards, including bonuses for VIPs, birthdays, and welcome offers.
• Data tracking to monitor customer spending habits and personalize offers.

Omnichannel Capabilities:

• Seamless integration across in-store and online sales channels.
• Real-time sales tracking for better insights into business performance.
• Synchronization of inventory across all platforms to avoid overselling.
• Online ordering features for restaurants and retail businesses.

Pricing: You can pay $13/month for 36 months or $330 per store upfront.

Benefits of POS Systems with Loyalty Programs

Point of Sale (POS) systems with integrated loyalty programs offer businesses several benefits, enhancing customer satisfaction and operational efficiency. Here are the key advantages:

• Enhanced Customer Retention: Loyalty programs encourage customers to return by rewarding purchases. This fosters a sense of appreciation and strengthens customer relationships over time. A well-integrated system ensures seamless reward application, boosting loyalty.
• Increased Customer Spending: Customers are incentivized to spend more to earn rewards or reach higher tiers in the loyalty program. This results in higher average transaction values, which in turn increases the business’s overall sales and revenue.
• Improved Customer Insights: POS systems with loyalty programs collect detailed customer data, such as purchase history and preferences. This helps businesses understand customer behaviors, which can then be used to refine marketing strategies and product offerings.
• Personalized Marketing: Loyalty program data enables businesses to create targeted promotions and offers. Personalization enhances customer engagement by making them feel valued, improving campaign effectiveness and customer satisfaction.
• Streamlined Operations: Integrating loyalty programs into the POS system automates point tracking and redemption. This eliminates manual errors and reduces the administrative workload, allowing employees to focus more on delivering quality service.
• Real-Time Rewards Redemption: Customers can instantly redeem points or rewards during checkout, adding convenience. This creates a positive shopping experience and motivates repeat purchases. It also eliminates delays in accessing loyalty benefits.
• Stronger Brand Loyalty: Consistently rewarding customers through loyalty programs builds long-term brand affinity. Customers feel appreciated and are more likely to choose the brand over competitors, strengthening the brand’s market presence.
• Competitive Edge: Businesses offering loyalty programs gain an advantage over competitors who don’t. It helps attract new customers while retaining existing ones. Combined with a robust POS system, it ensures a seamless and modern shopping experience.

How to Choose the Right POS Loyalty System for Your Business

Selecting the right POS loyalty system is vital for building strong customer relationships and increasing repeat sales. Here are key factors to guide your decision:

• Understand Your Needs: Identify your business goals, industry requirements, and future scalability to ensure the system aligns with your growth plans.
• Customer Experience: Choose a user-friendly system that integrates with in-store and online platforms and offers personalized rewards for enhanced engagement.
• POS Integration: Ensure the loyalty system integrates seamlessly with your current POS and other tools like CRM or marketing software.
• Reward Flexibility: Look for customizable rewards, tiered programs, and expiration policies to suit your audience and encourage frequent participation.
• Analytics and Insights: Opt for a system with robust reporting tools to track customer behavior, program performance, and ROI.
• Cost and ROI: Compare upfront costs, subscription fees, and potential ROI while watching for hidden charges.
• Support and Security: Ensure the provider offers staff training, reliable customer support, and strong data protection compliant with privacy laws.
• Trial and Reviews: Take advantage of free trials and research reviews, and consider case studies to gauge the system’s effectiveness.

Bottom Line

Investing in a POS with a loyalty program is more than a smart choice – it’s a game-changer. The right system ensures seamless customer engagement across all touchpoints, from in-store to online, while fostering loyalty that drives repeat sales and long-term growth. Choose wisely, and watch your business thrive as you turn casual shoppers into lifelong customers.